A support assistant for order and return questions
Common questions answered instantly, with complex cases handed to the support team.
Generative AI, AI agents and intelligent automation built into your everyday workflows, so routine work gets faster and your team can focus on what matters.
The technology is ready. What’s usually missing is a clear use case, a safe way to connect it to your data and a fit with how your team already works.
Skilled people spend hours copying data, answering the same questions and processing documents.
Answers sit in PDFs, policies and old emails, and finding them takes longer than it should.
AI experiments impress in a demo but never make it into daily operations.
Teams worry about wrong answers, data privacy and losing control of important decisions.
Practical AI handles the routine steps and hands people the decisions. Your team stays in control, with more time for the work that needs them.
Agents that understand a request, use your tools and complete the task, with people approving what matters.
Routine drafting, data entry and triage handled automatically.
Ask a question, get an answer from your own documents, with the source shown.
Assistants handle common questions any time and pass complex ones to people.
Human review built in for anything sensitive, costly or customer-facing.
We start from a real task in your business, then choose the AI approach that does it reliably, not the other way round.
Develop LLM-powered applications for business use cases.
Build intelligent agents that perform tasks and execute workflows.
Create AI assistants using internal documents and enterprise knowledge.
Develop chatbots and virtual assistants for customers and employees.
Extract, classify and process information from documents automatically.
We build AI into real workflows with guardrails from day one, and measure whether it actually saves time.
Examples of the kind of work this vertical covers. Every project is shaped around your processes, data and level of risk.
Common questions answered instantly, with complex cases handed to the support team.
Key fields pulled from PDFs and forms into your systems, with people checking exceptions.
Engineers ask in plain language and get the right procedure, with the page it came from.
Incoming emails sorted, summarised and answered in draft, ready for a quick review.
We test with real examples early, so you see quality and limits before committing to a full rollout.
Pick a task where AI saves real time, and define what a good result looks like.
Build a working version quickly and test it on your own examples.
Connect it to your tools and data, with permissions and review steps.
Measure accuracy, time saved and cost against agreed targets.
Train your team, monitor usage and improve based on real feedback.
Every engagement is fixed in scope and quoted after a short discovery. AI model and usage costs are shown separately, so there are no surprises.
Map where AI can genuinely help across your workflows.
Best for: knowing AI matters, not where to startOne assistant, agent or automation, tested with real users.
Best for: one clear, repetitive taskA proven pilot integrated, secured and supported at scale.
Best for: scaling what already worksWe choose the model and platform for each task based on quality, cost and how your data needs to be handled.
We design each solution so the AI only accesses the data it needs. Data handling depends on the platform and provider settings used, so we review those options with you and agree the approach before anything is built.
AI can make mistakes, so we reduce the risk. Answers are grounded in your own documents, sources are shown where useful, and important actions go through human review.
That isn’t the goal. We focus on removing repetitive work so your people can spend their time on judgement, relationships and decisions.
Running costs depend on usage and the model chosen. We estimate them up front, show them separately from our fees and build in monitoring so there are no surprises.
Tell us about a task that eats up your team’s time. We’ll tell you honestly whether AI can help, and how.