Vertical 04 · Automate

Put artificial intelligence to work for your business.

Generative AI, AI agents and intelligent automation built into your everyday workflows, so routine work gets faster and your team can focus on what matters.

The challenge

Everyone’s talking about AI.
Few are using it well.

The technology is ready. What’s usually missing is a clear use case, a safe way to connect it to your data and a fit with how your team already works.

01

Repetitive manual work

Skilled people spend hours copying data, answering the same questions and processing documents.

02

Knowledge that’s hard to find

Answers sit in PDFs, policies and old emails, and finding them takes longer than it should.

03

Pilots that never ship

AI experiments impress in a demo but never make it into daily operations.

04

Concerns about trust

Teams worry about wrong answers, data privacy and losing control of important decisions.

What changes

From manual effort to intelligent workflows.

Practical AI handles the routine steps and hands people the decisions. Your team stays in control, with more time for the work that needs them.

AI that gets work done

Agents that understand a request, use your tools and complete the task, with people approving what matters.

Time back for your team

Routine drafting, data entry and triage handled automatically.

Answers in seconds

Ask a question, get an answer from your own documents, with the source shown.

Always-on support

Assistants handle common questions any time and pass complex ones to people.

People stay in control

Human review built in for anything sensitive, costly or customer-facing.

Solution areas

Five services.
One smarter way to work.

We start from a real task in your business, then choose the AI approach that does it reliably, not the other way round.

Generative AI

Develop LLM-powered applications for business use cases.

  • Content generation
  • Summarisation and drafting

AI Agents

Build intelligent agents that perform tasks and execute workflows.

  • Single and multi-agent workflows
  • Tool-enabled integrations

Knowledge Assistants

Create AI assistants using internal documents and enterprise knowledge.

  • Retrieval-augmented generation (RAG)
  • Semantic search

Conversational AI

Develop chatbots and virtual assistants for customers and employees.

  • Customer support assistants
  • Internal helpdesk bots

Document Automation

Extract, classify and process information from documents automatically.

  • Invoice, contract and PDF extraction
  • Classification and routing
What you get

AI that’s useful,
safe and measurable.

We build AI into real workflows with guardrails from day one, and measure whether it actually saves time.

  • A working AI application or agent built around one clear task
  • Connections to the tools and documents it needs, and nothing more
  • Answers grounded in your data, with sources shown where relevant
  • Human review steps for sensitive or high-impact actions
  • Testing against real examples before anything goes live
  • Usage and cost monitoring, documentation and team training
Typical use cases

Where AI makes a real difference.

Examples of the kind of work this vertical covers. Every project is shaped around your processes, data and level of risk.

Retail & E-commerce

A support assistant for order and return questions

Common questions answered instantly, with complex cases handed to the support team.

OrdersPoliciesFAQsSupport assistant
Banking & Financial Services

Document extraction for applications and statements

Key fields pulled from PDFs and forms into your systems, with people checking exceptions.

PDFsFormsStructured data
Manufacturing & Supply Chain

A knowledge assistant for manuals and SOPs

Engineers ask in plain language and get the right procedure, with the page it came from.

ManualsSOPsSpecsKnowledge assistant
Professional & Business Services

An agent that triages enquiries and drafts replies

Incoming emails sorted, summarised and answered in draft, ready for a quick review.

InboxCRMDraft replies
How we work

From an idea to AI in daily use.

We test with real examples early, so you see quality and limits before committing to a full rollout.

  1. 01Identify

    Pick a task where AI saves real time, and define what a good result looks like.

  2. 02Prototype

    Build a working version quickly and test it on your own examples.

  3. 03Integrate

    Connect it to your tools and data, with permissions and review steps.

  4. 04Evaluate

    Measure accuracy, time saved and cost against agreed targets.

  5. 05Roll out

    Train your team, monitor usage and improve based on real feedback.

Ways to start

Find the right use case, then make it real.

Every engagement is fixed in scope and quoted after a short discovery. AI model and usage costs are shown separately, so there are no surprises.

AI opportunity workshop

Map where AI can genuinely help across your workflows.

Best for: knowing AI matters, not where to start
  • Review of key processes and data
  • Use cases ranked by value and feasibility
  • Risks, costs and a recommended first step
Discuss a workshop
Most common

AI pilot

One assistant, agent or automation, tested with real users.

Best for: one clear, repetitive task
  • Working prototype on your data
  • Evaluation against real examples
  • Results review and rollout plan
Discuss a pilot

AI in production

A proven pilot integrated, secured and supported at scale.

Best for: scaling what already works
  • Integration with your business systems
  • Access controls and review workflows
  • Monitoring, cost tracking and support
Discuss a rollout
Technologies

Leading models, practical engineering.

We choose the model and platform for each task based on quality, cost and how your data needs to be handled.

AI models & platforms

Amazon BedrockOpenAI APIsAmazon SageMaker

Application layer

PythonFastAPIREST APIsReact

Cloud & data

AWS LambdaAPI GatewayAmazon S3DynamoDB
FAQ

Common questions

Something else on your mind? Ask us directly.

Is our data safe with AI tools?

We design each solution so the AI only accesses the data it needs. Data handling depends on the platform and provider settings used, so we review those options with you and agree the approach before anything is built.

What if the AI gives a wrong answer?

AI can make mistakes, so we reduce the risk. Answers are grounded in your own documents, sources are shown where useful, and important actions go through human review.

Will AI replace our team?

That isn’t the goal. We focus on removing repetitive work so your people can spend their time on judgement, relationships and decisions.

What will it cost to run?

Running costs depend on usage and the model chosen. We estimate them up front, show them separately from our fees and build in monitoring so there are no surprises.

Explore the journey
Get in touch

Ready to put AI to work?

Tell us about a task that eats up your team’s time. We’ll tell you honestly whether AI can help, and how.